Monday, November 01, 2010


in design.

Only until very recently I understood the power of simplicity in web usability. If you look at playing videos on Youtube, liking Facebook Likes, or searching via Google's search bar; the common theme strung throughout those popular services are their near-funnel-free usage mechanics.

It sounds obvious, but we can easily look at the variety of products and services we use everyday, and the truth is most of them are incapable and more inaccessible than the designer expected them to be.

The truth is that everyday user do not want to think. And designing products that don't require us to think is more difficult than it do we inform a user who doesn't think? Without thought, there are no rules. With no rules, it is difficult to provide a proposition of value to them. The key to designing mass-consumer products is to design for mental reflexes -'thought' is simply too big a barrier in conversion when designing for the masses.

For a while, I used to presume engaging products were about lots of connected features. But now, I think the key is simplicity.

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